Services
Business development services
Business development (BD) brings new clients, stronger relationships and the systems behind them together. Choose from nine pillars, and we run the work every week. New to the idea? Read what business development is.
Allocate hours to any pillar from two days a month (£1,250).
Build your packagePillar 01
Pipeline and follow-up
Turn enquiries into instructions and stop value leaking.
Typical weekly tasks
- Log every new enquiry
- Chase quotes at two and three weeks
- Update lead stages in the CRM
What’s included
- Lead tracking from first contact
- Quote and proposal chasing
- Lead response and logging
- Lost-quote reviews
- Conversion tracking
Pillar 02
New business and outreach
Create relevant new conversations, not noise.
Typical weekly tasks
- Add to target lists
- Send introduction and catch-up emails
- Brief call lists
What’s included
- Target lists
- Email campaigns
- Call briefing and target lists
- Tender and framework applications
- Referral partnerships
Pillar 03
Client relationships and cross-selling
More revenue from the clients you already have.
Typical weekly tasks
- Request feedback on finished work
- Contact quiet clients
- Progress cross-sell plans
What’s included
- Post-project feedback
- Relationship categorisation
- Top-20 client reviews
- Cross-sell plans
- Client events
- Re-engaging quiet clients
Pillar 04
Marketing, brand and visibility
Make business development easier by being known.
Typical weekly tasks
- Publish and engage on social media
- Turn feedback into reviews
- Keep your marketing calendar moving
What’s included
- Marketing calendar built for you: social media plans, networking, industry and awards events
- Reviews
- Website calls to action and SEO brief
- Brochures and case studies
- Consistent messaging
Pillar 05
CRM, data and reporting
See your pipeline and numbers every month. A minimum of 2 hours is part of every package.
Typical weekly tasks
- Keep CRM data clean
- Prepare the monthly report
What’s included
- CRM set-up and lead stages
- Project and quote tracking
- Monthly leadership report
- Dashboards
- Data rules for your team
Pillar 06
Strategy and long-term growth
A written plan the whole team understands.
Typical weekly tasks
- Review numbers against targets
- Research competitors and sectors
What’s included
- Revenue and client analysis
- Competitor research
- SWOT and planning frameworks
- Turnover modelling and targets
- Sector targeting
Pillar 07
People, partners and enablement
A team that uses the system.
Typical weekly tasks
- Support recruitment posts
- Coach the team on the process
What’s included
- Recruitment visibility
- Onboarding telesales or virtual assistant support
- Awards and events
Pillar 08
Specialist network
One point of contact for everything else. We brief and manage, specialists deliver.
Typical weekly tasks
- Brief specialists
- Check quality and deadlines
What’s included
- Telesales
- Social media management
- Virtual PA
- SEO and paid ads
- Bid writing
- Web design
- Mentoring
- Recruitment
Pillar 09
AI, automation and systems
Hours back every week.
Typical weekly tasks
- Build and check automations
- Train staff on AI tools
What’s included
- AI lead research
- Proposal drafting
- Meeting notes
- CRM alerts
- Automations between CRM, email and calendar
- Staff training and AI usage policy